Shipping policy

Brand Name: Home Yard Pro
Website: homeyardpro.shop
Address: 700 E Plano Pkwy, Plano, TX 75074, United States
Phone: +1 240-345-3860

Last Updated: September 28, 2026

1. Order Processing

At Home Yard Pro, we aim to process orders as quickly as possible.

  • Handling & Processing Time: 0–1 business day
  • Orders are processed Monday through Friday.
  • Orders placed on weekends or holidays may begin processing on the next business day.

Once your order has been processed and shipped, you will receive shipping information or tracking details when available.

2. Shipping Time

Our estimated shipping transit time is:

3–7 business days

Shipping times may vary depending on the destination, carrier, weather conditions, holidays, and other circumstances outside our control.

The estimated total time from order placement to delivery is generally 3–8 business days.

3. Shipping Confirmation & Tracking

Once your order has been shipped, tracking information may be provided by email or through your order information.

Please allow some time for tracking information to become active after the package has been handed to the carrier.

4. Shipping Delays

While we work to meet the estimated delivery times, delays may occasionally occur due to:

  • Carrier delays
  • Severe weather
  • Holidays
  • High shipping volumes
  • Incorrect or incomplete shipping addresses
  • Transportation disruptions
  • Other circumstances beyond our reasonable control

Home Yard Pro is not responsible for delays caused by events outside our control.

5. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If you provide an incorrect or incomplete address, please contact us as soon as possible.

If the order has already shipped, we may not be able to change the delivery address. Additional shipping costs resulting from an incorrect address may be the customer's responsibility.

6. Lost, Damaged, or Missing Packages

If your package appears to be lost, damaged, or missing, please contact Home Yard Pro as soon as possible.

Please provide:

  • Your order number
  • Your name
  • A description of the issue
  • Photos of the package or products when applicable

We will review the situation and work with the applicable shipping carrier when necessary.

7. Delivery Estimates

Delivery estimates are provided for informational purposes and are not guaranteed.

Actual delivery times may vary depending on the shipping destination and carrier.

8. Contact Us

If you have questions about shipping or your order, please contact us:

Home Yard Pro
700 E Plano Pkwy
Plano, TX 75074
United States

Phone: +1 240-345-3860
Website: homeyardpro.shop